Policies & compliance
Privacy & data policy
Last updated by Silk Sky Air: January 13, 2026
Silk Sky Air collects and handles the information needed to provide its website, CRM, booking, customer-service and flight services.
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Personal data includes names, contact and identification details, passenger age, itinerary and booking details, payment-related status, IP address, cookie or device identifiers and platform usage.
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Booking information may be shared with the licensed flight operator and, when necessary, aviation authorities, insurers, payment processors, operational partners and service providers.
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Data is used to manage bookings and payments, deliver aviation and customer services, meet safety and regulatory duties, send operational updates, maintain records and comply with law.
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The platforms are not intended for unassisted use by children under 18. Information relating to a child must be supplied with the express authorisation of a parent or legal guardian.
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Under Thailand's Personal Data Protection Act B.E. 2562 (2019), applicable rights include access, correction, consent withdrawal, deletion, restriction and objection, subject to legal and contractual obligations.
Reasonable safeguards are used against loss, unauthorised access, use, alteration or disclosure. For privacy requests, email info@silkskyair.com.